Thank you for your purchase. At Boutique Belle Mia, our goal is to ensure that you always select the right style to look fabulous. However, you may occasionally receive a product that doesn’t match your expectations. If you need to return an item(s), please review our Return Policy below and submit an online Return Authorization Request (RMA).
Most items may be returned within 7 days of receipt for a full refund. All discounted, sale and clearance items are final sale and are not eligible for a refund, exchange only. Items must be returned at the customer’s expense and meet the following conditions:
· Product must be in new and original condition. For example, unwashed and unworn, or any indications of usage.
· Product must be returned in its original packaging. · A Return Authorization must be requested from Boutique Belle Mia within 7 days of delivery of the product.
· Once an RMA has been received, products must be returned within 10 days.
All returned products require a Return Authorization number. Returns received without this number will not be credited. The easiest way to request an RMA number is by completing our easy online Return Authorization Request.
You may also email us at [email protected] to request an RMA number. Please include your order number, name and the item number you are returning.
PLEASE NOTE: Products returned without an RMA number will not be credited. To receive full credit, items must be shipped within 10 days from the day the RMA Number and shipping information were provided by Boutique Belle Mia.
Unless Boutique Belle Mia made an error, return freight is the customer’s responsibility. We will be happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring luxurious items for their retail value to protect against shipping damage.
Please be sure to carefully follow all return-shipping instructions that are included with your Return Authorization number.
Orders canceled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RMA Number and ship the item back to the correct address. If delivery of an item is refused, all shipping costs are deducted from the issued credit and a 25% restocking fee (minimum $25) will apply. Second-Day and Next-Day shipping costs will not be credited if delivery is refused.
Once your return is received, Boutique Belle Mia will issue a credit to the credit card used for the purchase. Please allow up to 2 weeks for your credit to be issued.
If your item is defective or was damaged in shipping, please email us ASAP at [email protected]. We will arrange for the item to be replaced promptly.